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Contact Us
Location Old Town Scottsdale
OPENING HOURS
Walk-in and Appointments
Monday Closed
Tuesday 10:00 am - 8:30 pm
Wednesday 10:00 am - 8:30 pm
Thursday Closed
Friday 10:00 am - 8:30 pm
Sat 09:00 am - 6:30 pm
* Outside of these hours by Appointment Only
SALON ADDRESS
SALON MAP
BOOK AN APPOINTMENT or WALK-IN
Walk-in anytime during Opening Hours, book online, or contact a stylist directly to set up an appointment.
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How do I initiate a return?To initiate a return, please contact our customer service team with your order number and reason for return. Please email support@thecollectivehairstudio.com or call us 480-269-4791 so we can make it right!
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How can I track my order?Once your order is shipped, you will receive a tracking number via email. You can use this number on our website to track your order.
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Is it safe to use my credit card on your website?Yes, we use secure encryption technology to ensure your personal and payment information is protected.
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What payment methods do you accept?We accept Cash, all major credit cards, Venmo, PayPal, Zelle, Apple and Google Pay. You can select your preferred payment method at checkout.
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What are the available shipping options?We offer standard, express, and overnight shipping options. You can choose your preferred method at checkout.
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What is your return policy?If there's an issue with your order please contact us and we'll make it right! ONLINE EXCHANGE POLICY You have 10 calendar days to return an item for EXCHANGE ONLY from the date you received it. As the purchaser you would be responsible for return shipping charges. Please read the full Online Exchange Policy here.
Email The Collective
Email Us!
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